Kenmore Appliance Repair Near Me in The Colony, TX
Kenmore does not build its own appliances. For decades the name belonged to Sears, and the machines wearing it were built by other companies, among them Whirlpool, LG, Samsung, and Electrolux. Two Kenmore washers that look the same can have different motors, different controls, and different error codes. We repair Kenmore appliances in The Colony and nearby cities, and we begin by working out who built yours.
Today the brand belongs to Transformco, which was formed in 2019 after it acquired the assets of Sears Holdings. A partnership between Whirlpool and Sears that had lasted about a hundred years ended in 2017. That history is why an older Kenmore often matches a Whirlpool design while another one matches LG, Samsung, or Electrolux. The model number settles it.
Call us with the model number from the tag. If you have not found it yet, our guide to finding your Kenmore model number shows the usual spots, and the maker table explains what the first three digits tell us.
What you get with every Kenmore call
- A person picks up and books the first opening.
- We read the first three digits of the model number to find the maker.
- The price is agreed before any work begins.
- You are shown the failed part and told why it failed.
- Parts are matched to the maker and the full model number.
- Should replacing be the better buy, you hear it from us, job or no job.
Many Kenmore calls are not brand problems at all. A tripped breaker, a closed water valve, a clogged filter, or a crushed drain hose can look like a dead machine. We check those first because they cost the least and take the least time. We also confirm the model number before ordering anything, since two Kenmore units that look alike can use different parts.
Who Built Your Kenmore? What the Model Number Tells Us
On a Kenmore, the first three digits of the model number point to the company that actually built the appliance. That one detail decides which parts and which codes apply.
A Kenmore model number is usually written as three digits, a period, and then more digits. The first three are a maker code, which Sears used to show which factory built the appliance. Once we know the maker, we know whose control boards, pumps, valves, and error codes we are dealing with.
The list below shows prefixes that come up often. It is a partial list, and we confirm the maker from the full model number at your home before any part is ordered. Kenmore Elite is the upscale line and Kenmore Pro is the professional line. Both are product lines, not makers, so the prefix still decides.
Why does this matter? A drain fault on a Whirlpool built washer is tested one way, and the same fault on an LG built washer is tested another way. The part numbers differ as well. Matching the maker first saves a second trip for the right part.
Gas safety. If you smell gas near a Kenmore range or gas dryer, do not touch switches or light anything. Leave the home and call your gas company from outside.
Common Kenmore prefixes and the maker behind them
- 106, 110, or 665: built by Whirlpool.
- 363: built by GE.
- 253: built by a Frigidaire family company.
- 417: built by Kelvinator, now part of the Electrolux group.
- 401: built by Samsung.
- 795: built by LG.
How to Find Your Kenmore Model Number
The model number tells us who built your Kenmore and which parts fit. Kenmore appliances come from several makers, so these are the usual places and not a fixed rule.
Where the model tag usually sits
- Refrigerator
- Inside the fresh food section, on a side wall near the top.
- Freezer
- Inside the cabinet near the top, on a side wall or the trim.
- Top load washer
- Under the lid, on the cabinet frame, or on the back panel.
- Front load washer
- On the door frame, visible with the door open, or on the back.
- Dryer
- On the edge of the door opening, or on the back panel.
- Dishwasher
- On the inner edge of the door or the side of the tub, visible with the door open.
- Range
- On the oven frame, the storage drawer frame, or behind the broiler drawer.
- Wall oven
- On the front frame of the oven, visible with the door open.
- Microwave
- Inside the cavity along the top or side, or on the back.
- Cooktop
- On the underside of the cooktop or on its frame.
Many Kenmore tags are worn or sit behind a drawer or panel. A flashlight and a phone camera help. Photograph the tag and read us the whole number, including the digits before the period and everything after it.
If the tag is gone, painted over, or hidden behind a panel, give us the appliance type, its color and style, and roughly how old it is. We will narrow it down and confirm the model at the visit before any part is ordered.
Kenmore Error Codes: Why the Same Code Can Mean Different Things
Kenmore has no code list of its own. The message on the display comes from the company that built the appliance, so the maker decides what a code means. These rows show common codes grouped by maker.
| Code | What it means | What we check |
|---|---|---|
| F9 E1 on a Whirlpool built washer | A long drain. The washer is slow to empty its tub. | Drain hose, pump filter, drain pump, and standpipe height. |
| OE on an LG built washer | Water is not draining out of the tub. | Drain hose, filter, and the drain pump. |
| 4C or 4E on a Samsung built washer | The washer is not filling the way it should. | Hose connections, screens, supply valves, and the fill valve. |
| E21 on an Electrolux built washer | A long pump out. Water leaves the drum too slowly. | Drain hose, hose installation, pump, and filter. |
| H2O on a Whirlpool built dishwasher | The control does not sense incoming water. | Supply valve, fill line, and the inlet valve. |
| C3 on a GE built dishwasher | The dishwasher is not draining. | Filter, drain path, and the drain pump. |
| F9 or FC on a GE built oven | A failure in the door lock circuit. | Lock motor, lock switch, and the wiring. |
| F10 on a Frigidaire built range | Thermal runaway, a heat related fault. | Oven sensor, relays, and the control board. |
Meanings follow the support pages of each maker named above. A Kenmore display can show other codes, so the owner manual for your model has the last word.
Makers generally suggest a power reset first. Unplug the appliance, or switch off its breaker, for about a minute, then restart it. If the same code returns, something has actually failed and the part behind it needs a test. We match the code to the maker before we test, because the same letters can mean different things.
Photograph the display and the model tag before you reset anything. The first three digits of the model number tell us which maker's code table applies, even before we arrive.
Kenmore Refrigerator, Washer, Dryer, and Dishwasher Repair
Below are the Kenmore appliances we repair, with the faults that bring people to call. Tap one for its repair guide.
Kenmore Refrigerator Repair
Top freezer, bottom freezer, and side by side models that run warm or leak.
Kenmore Washer Repair
Top load and front load washers that will not fill, drain, spin, or start.
Kenmore Dryer Repair
Gas and electric dryers that run without heat or take too long to dry.
Kenmore Dishwasher Repair
Dishwashers that leave water in the tub, stop mid cycle, or clean poorly.
Kenmore Stove & Range Repair
Gas and electric ranges with burners that will not light or heat.
Kenmore Oven Repair
Wall ovens and range ovens that run cold, run hot, or will not start.
Kenmore Microwave Repair
Over the range and countertop microwaves that run without heating.
Kenmore Freezer Repair
Upright and chest freezers that frost up, run warm, or stop cooling.
Kenmore Not Working? Six Checks Before You Call
Six quick checks come first. They need no tools, take a few minutes, and sometimes fix the fault on the spot.
Read the model number first
Find the tag and read the digits before the period. Write down the full number or take a photo of it. It tells us who built the appliance and which parts fit.
Next: No tag? Describe the appliance and its age, and we will narrow it down.
Reset the power
Unplug the appliance, or switch off its breaker, for one minute, then restore power. Many display faults clear this way. A code that comes straight back is a real fault.
Next: Same code again? Write it down and call us.
Check the water supply and hoses
For a washer or dishwasher that will not fill, make sure the supply valves are fully open and the hoses are not kinked. Clean the small screens where the hoses connect. On a washer, confirm the hot and cold lines are not swapped.
Next: Valves open, hoses clear, and still dry? The inlet valve is next.
Clear the drain path
Look for a crushed or kinked drain hose. Clean the pump filter on a washer and the filter in the base of a dishwasher. Water should run freely into the standpipe or the sink drain.
Next: A clear path with water still standing points to the pump.
Check the dryer vent
A dryer that needs two cycles to dry usually has a full lint screen or a clogged duct. Clean the screen, then pull the dryer forward and look at the duct behind it.
Next: A clear vent and still no heat points to the heating parts.
Check the cold side of a refrigerator
Keep the vents inside clear of food and boxes. Vacuum the coils and grille, and make sure both doors seal. A cold freezer over a warm fridge section often means an air flow or defrost fault.
Next: Clear vents, clean coils, and still warm? A fan or the defrost system is the suspect.
Safety first. Unplug an appliance before you clean behind it, and never reach into a gas appliance. If you smell gas, do not flip switches or strike a flame. Go outside and call your gas company from there.
Checks done and still no luck?
Common Kenmore Problems and How We Fix Them
Eight faults show up again and again on Kenmore appliances. Each one lists the symptom, the likely cause, and our fix.
Where Kenmore faults usually start
- Refrigerator
- Evaporator fan, defrost system, ice maker, and water inlet valve.
- Washer
- Drain pump, inlet valve, door lock or lid switch, and motor controls.
- Dryer
- Heating element or gas igniter, thermal fuse, belt, and drum rollers.
- Dishwasher
- Drain pump, circulation pump, inlet valve, and door latch.
- Range and oven
- Igniters, bake and broil elements, temperature sensor, and the control.
- Microwave and freezer
- Door switches, diode, and magnetron, plus freezer fans and defrost parts.
Washer will not drain
Water sits in the drum after the cycle, or the display shows a drain code.
- Likely cause
- A crushed hose, a packed pump filter, or a worn drain pump.
- Our fix
- We trace the water from the drum to the standpipe, clean the filter, and test the pump before we replace it.
Washer will not fill or fills slowly
The drum stays dry, the cycle stalls, or a fill code appears.
- Likely cause
- Closed or partly closed valves, clogged hose screens, or a failed inlet valve.
- Our fix
- Valves and screens first, then we meter the inlet valve coils.
Washer shakes or will not spin
The washer walks across the floor, stops with a wet load, or shows an unbalance code.
- Likely cause
- An uneven load, a washer that is not level, a worn suspension, or a motor control fault.
- Our fix
- We level the machine, check the suspension, and test the motor and its control.
Dryer runs but does not heat
The drum turns, but clothes stay damp and cool.
- Likely cause
- A burned out element, a weak gas igniter, a blown thermal fuse, or a bad cycling thermostat.
- Our fix
- Each heating part gets a meter reading, and only the failed part is replaced.
Dryer takes too long to dry
Loads need two cycles and the laundry room feels hot.
- Likely cause
- A blocked vent, a full lint screen, or worn drum rollers.
- Our fix
- We clear the airflow path and check the drum, the rollers, and the belt.
Refrigerator warm but the freezer is cold
The fresh food side warms up while the freezer holds temperature.
- Likely cause
- A failed evaporator fan, a frozen defrost drain, or a damper that sticks.
- Our fix
- We test the fan and the defrost parts, clear the drain, and check the damper.
Dishwasher leaves water or dirty dishes
Water stays in the tub, or the dishes come out gritty.
- Likely cause
- A clogged filter, a drain hose kink, a weak pump, or a spray arm that no longer turns.
- Our fix
- We clean the filter, follow the drain path, and test the pumps and the arms.
Oven or burner will not heat
The oven lights but stays cold, or a gas burner clicks without lighting.
- Likely cause
- A burned out bake element, a weak igniter, a bad temperature sensor, or a failed spark switch.
- Our fix
- We meter the element, the igniter, and the sensor, then replace the failed part. Gas units get a safety check.
Kenmore appliances in Colony homes often stay in service for many years, so wear parts such as belts, door seals, and igniters show up more often than control boards. Hard water also leaves scale on fill valve screens and dishwasher parts. Cleaning the screens when a washer starts to fill slowly can head off a bigger repair.
Looking for the full guide to one appliance? Open refrigerator repair, washer repair, dryer repair, and dishwasher repair.
Kenmore Repair or Replace? A Plain Guide
Kenmore appliances come from many makers and many years, so the answer depends on the age, the maker, and what has failed.
Parts for older Kenmore units can be harder to find, because the maker may have changed its designs over the years. That is why we confirm the maker and the model before we quote. If the part is still available and the rest of the unit is sound, repair is often the better value.
Some failures end the discussion: a rusted washer tub, a refrigerator with a failed sealed system, or a cracked dryer drum. We tell you which case yours is, in plain words, and since we do not sell appliances, there is nothing for us to gain either way.
Kenmore Repair in Four Steps: From Your Call to a Working Appliance
Here is how a Kenmore repair goes, from your first call to an appliance that works again.
Tell us the model number
Read us the model number from the tag, including the digits before the period, plus any code on the display. A person answers and books the first opening.
We identify the maker and test
The technician matches the prefix to the maker, then checks power, water, and drain before testing the part behind the fault.
Price first, then your decision
The technician explains what failed, what the part will cost, and what the labor adds. Work starts only when you say yes.
Fixed, tested, and explained
We replace the failed part, run the appliance the way you use it, and explain what to do to keep the fault from returning.
Have this ready for your call
- The full model number from the tag, or a photo of it.
- The appliance type and roughly how old it is.
- The code or message on the display.
- What the appliance does, or fails to do.
- Space to pull the appliance out and a clear path to it.
How to Keep Your Kenmore Appliances Running Longer
Small routine habits head off many of the Kenmore calls we get.
- Clean the washer pump filter every few months.Coins, lint, and small socks collect there and slow the drain.
- Leave the washer door open between loads.Air dries the seal and keeps mildew away.
- Clean the dryer lint screen every load.A full screen cuts airflow and stretches the cycle.
- Have the dryer duct cleared once a year.A clogged duct runs hot and wastes energy.
- Vacuum refrigerator coils twice a year.Dust makes the compressor work harder through a Texas summer.
- Replace the refrigerator water filter on schedule.An old filter slows the ice maker and the dispenser.
- Do not overload the washer.A packed drum strains the motor and the suspension.
- Rinse the dishwasher filter often.A clogged filter leaves water standing in the tub.
Kenmore Appliance Repair FAQs: Codes, Parts, Warranty, and Timing
What homeowners ask us most, answered by our technicians. Your question missing? Call us.
Can you repair my Kenmore today in The Colony?
Frequently we can. Call (214) 771-7103, and a person tells you the soonest opening. Share the appliance type and model number so the right parts come along.
Which Kenmore appliances do you repair?
We repair Kenmore refrigerators, freezers, washers, dryers, dishwashers, ranges, ovens, cooktops, and microwaves. The appliance repair services page has the full list. Kenmore vacuums and sewing machines are not part of it.
Who actually makes Kenmore appliances?
Kenmore appliances have been built by several companies, including Whirlpool, LG, Samsung, and Electrolux. The first three digits of the model number point to the maker. See the maker table above.
Who owns Kenmore now?
Transformco, formed in 2019 after it acquired the assets of Sears Holdings, owns the Kenmore brand. We are independent and are not part of Transformco, Sears, or any appliance maker.
What do the first three digits of my Kenmore model number mean?
They are a maker code. For example, 106 and 110 point to Whirlpool, 363 to GE, 253 to a Frigidaire family company, and 401 to Samsung. We confirm the maker from the full model number before we order a part.
Why is my Kenmore washer not draining?
The usual causes are a crushed drain hose, a packed pump filter, or a worn drain pump. Check the hose and the filter first. If water still stands in the drum, the pump needs a test. See our washer repair page.
Why is my Kenmore dryer not heating?
A failed element or gas igniter, a blown thermal fuse, or a blocked vent are common causes. Clean the lint screen and check the duct first. See our dryer repair page.
Why is my Kenmore refrigerator not cooling?
Dirty coils, a dead evaporator fan, or a defrost fault usually sit behind a warm refrigerator. Start by clearing the vents and vacuuming the coils. See our refrigerator repair page.
Do you repair Kenmore Elite and Kenmore Pro appliances?
Yes. Kenmore Elite is the upscale line and Kenmore Pro is the professional line. Both are product lines, so the model number prefix still tells us who built the appliance.
Where is the model number on my Kenmore?
It depends on the appliance and the maker. Refrigerators usually carry it inside the fresh food section, washers on the door frame or under the lid, and dryers on the edge of the door opening. See our model number guide.
Will your repair affect my Kenmore warranty?
That depends on your coverage. Certain warranties name the company that must perform repairs, so read yours before booking. We are independent and have no tie to Kenmore.
How much will Kenmore repair cost me?
Dollar prices are not listed here because they hinge on the model, the part, and the labor. Once we find the cause you hear the exact price, before any work begins.
Is Kenmore the same as Whirlpool?
Not exactly. Whirlpool built many Kenmore appliances, but the long partnership between Whirlpool and Sears ended in 2017, and other makers built Kenmore units as well. The prefix on your model number tells us which one. See our Whirlpool repair page.
Is it worth repairing an older Kenmore?
Often. A common part on a unit under about ten years old is usually worth fixing. For an older unit with a large repair, a replacement may be wiser, and we say so.
Repair Guides for Kenmore Owners
These guides cover faults we see on Kenmore appliances and how to read your model label. Each one lists the safe checks and the point where a technician should take over.
How to Find Your Appliance Model Number, Brand by Brand
Where the data label hides on each appliance, and how to read it.
Repair or Replace? A Plain Way to Decide for Any Appliance
A plain method for deciding, using age, the failed part, and overall condition.
Washer Not Draining or Spinning: What to Check Before You Call
Standing water or a drum that will not spin, and the order to check things.
Want more? Browse every guide on our appliance repair blog.
Kenmore Repair Near Me: The Colony and Nearby Cities
For Kenmore service, our technicians go to The Colony and the nearby cities below. To confirm your street, open the full service area list.
- Frisco
- Little Elm
- Lewisville
- Carrollton
- Plano
- Coppell
- Highland Village
- Lake Dallas
- Hickory Creek
- Corinth
- Oak Point
- Lakewood Village
- Hackberry
- Prosper
- Addison
Other brands we repair
Whirlpool Repair
Whirlpool repair, the maker behind many older Kenmore units.
LG Repair
LG repair, a maker behind some Kenmore laundry and refrigeration.
Samsung Repair
Samsung repair, another maker behind newer Kenmore appliances.
Frigidaire Repair
Frigidaire repair, a maker behind some Kenmore ranges and refrigerators.
GE Repair
GE repair, for appliances built under the 363 prefix.
